Return Policy

We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top-notch service so you will always be happy shopping with us!

Return Policy

HorrorGlow will accept, for return or exchange, items purchased from our website within 30 days of the purchase under the following conditions:

• There are no visible signs of damage.

• All original packaging is intact.

• Any sign of damage will compromise the HorrorGlow guarantee.

Item(s) cannot be returned or exchanged after 30 days of purchase.

Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns or exchanges, please contact horrorglow@outlook.com and provide your order number and reason for the return or exchange. Our support team will handle your request based on the policies stated on this page.

Exchanges (if applicable)

For all returns or exchanges, please contact horrorglow@outlook.com and provide your order number and reason for the return or exchange. Our support team will handle your request based on the policies stated on this page.

Return Shipping (if applicable)

You will be responsible for paying your own shipping costs when returning your item.